Terms of service
Effective Date: April 2, 2026
**Smoking can be harmful to your health**
Proto Pipe® and PP® are owned by Phil Jergenson and Proto Pipe LLC, located in Willits, California. By using the Proto Pipe LLC website, you agree to these Terms of Service. If you do not agree, please leave the site immediately.
Eligibility
- You must be 21 years or older to purchase or use products sold by Proto Pipe LLC.
- By using this site, you represent that you meet this age requirement.
- You may not use our products for any illegal purpose or violate laws in your jurisdiction.
Orders & Acceptance
- All orders are subject to acceptance and availability. Proto Pipe LLC reserves the right to refuse or cancel any order for any reason.
- By placing an order, you confirm that you have read and agree to our Shipping, Return & Refund Policy.
Pricing & Payment
- All prices are listed in USD and do not include shipping, taxes, or duties, which are calculated at checkout.
- Proto Pipe LLC reserves the right to correct pricing errors or update prices at any time.
Shipping & Delivery
- Orders are typically processed and shipped within 1–2 weeks of purchase. Delivery times depend on your selected shipping method and carrier.
- Proto Pipe LLC is not responsible for lost or damaged packages once handed to the carrier. Customers may file claims directly with the carrier for insured shipments. If a package is lost or damaged, please email help@protopipellc.com, and we will work with you to find a solution.
- International orders may incur customs duties, VAT, or other taxes, which are the responsibility of the recipient. Delivery times are estimates and may be delayed due to customs inspections or local postal services.
Intellectual Property
- All content, trademarks, logos, and materials on this site are owned or licensed by Proto Pipe LLC.
- You may not reproduce, modify, distribute, or use any materials without written permission.
User-Submitted Materials
- You are responsible for any content you submit. Do not post anything illegal, defamatory, or infringing.
- Proto Pipe LLC may use submitted ideas or content in any way, without compensation.
Disclaimers & Limitation of Liability
- Products and website access are provided “as is” and “as available”.
- Proto Pipe LLC disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
- Proto Pipe LLC is not liable for indirect, incidental, or consequential damages arising from use of the website or products.
Governing Law & Jurisdiction
- These Terms are governed by the laws of the State of California, without regard to conflict of law provisions.
- Any legal disputes will be resolved in the County of Mendocino, California.
Modifications
- Proto Pipe LLC may revise these Terms at any time. Your continued use of the site constitutes acceptance of the updated Terms.